Returns & Refunds Policy

Pre-Launch Phase: Final Sale

Because these pre-launch products are custom-produced and personalized, they are not considered "resalable" or "currently marketable" under applicable state laws. As such, they do not qualify for resale or buyback obligations.

This final-sale status allows us to process and pay rewards for qualifying purchases immediately after order approval and KYC verification, even before shipment.

Why Final Sale?

Because there is no return window during our pre-launch phase, we are able to process and pay rewards for qualifying purchases before shipment. This allows our founding members to start earning immediately after their orders are confirmed and pass fraud/KYC verification checks.

Rewards Payout Timing

Rewards for qualifying purchases may be paid before shipment (after fraud/KYC checks). This accelerated payout is only possible because of the final-sale nature of pre-launch purchases.

Learn more about reward payouts.

Questions or Issues?

If you have concerns about your order or experience any issues with your purchase, please contact our support team at support@leparfum.ai. While we cannot accept returns or issue refunds during the pre-launch phase, we're committed to ensuring your satisfaction and will work with you to address any concerns.